Responsible Gaming

Limits are most effective when they are chosen in advance and followed consistently. Review your gambling budget regularly and consider whether the amount of time or money you spend still fits comfortably within your circumstances. A limit should be realistic, affordable and low enough that reaching it will not create stress or hardship. If your circumstances change, reduce your gambling or take a break rather than increasing your budget.

Consider setting boundaries for

• Deposits or the amount added to your account over a selected period.
• Wagering or spending during a single session or over a selected period.
• The length of each gambling session and the times when you will not play.
• The maximum amount you are prepared to lose as entertainment spending.
• The number of days each week or month when you will gamble.
• The days or occasions when you will take a complete break from gambling.

The account responsible gambling area may provide tools such as deposit limits, session reminders, activity statements, temporary time-outs or account restrictions. The tools available, the way they operate and when changes take effect may depend on the service and applicable requirements. Read the information shown when selecting a control and contact support through the official service if you need help understanding it.

A limit is not a target. Reaching a limit is a reason to stop, not an invitation to find another way to continue gambling. Do not open another account, use another person's account or ask someone else to gamble on your behalf to get around a restriction. Account details and payment methods should be used only by the registered account holder.

Manage your gambling budget

Keep a clear record of deposits, wagers and withdrawals so you can see your overall activity rather than focusing on individual wins or losses. Do not count potential winnings as available income. If your gambling budget begins to affect everyday spending, repayments or savings, stop gambling and consider requesting a break or further restriction.

Never use money set aside for rent, groceries, utilities, medical care, education, childcare or loan repayments. Do not use gambling to replace employment income or to address an urgent financial problem. If you are unsure whether a gambling expense is affordable, treat that uncertainty as a reason not to play.

You do not have to manage gambling concerns alone. Speak openly with someone you trust, such as a partner, family member, friend, doctor, counsellor or financial counsellor. An independent gambling support service can provide confidential guidance, help you make a plan and explain options for reducing or stopping gambling. In Australia, you can look for a suitable service through official health, community or gambling-help resources in your state or territory.

If gambling has caused debt or difficulty meeting essential expenses, consider speaking with a qualified financial counsellor before taking on more credit or making further deposits. Do not rely on gambling to repair financial problems. A written budget, payment plan and support from a trusted professional may help you regain stability. Be honest about unpaid bills, borrowed money and other financial pressures so that you can receive appropriate assistance.

Your safety matters

• Keep your password, verification information and account access private.
• Do not allow another person to use your account or payment method.
• Check your account activity and payment records regularly.
• Contact the official support channel promptly if you notice activity you do not recognise.
• Use a break, restriction or self-exclusion request if you feel unable to control your gambling.
• Keep gambling devices away from children and use appropriate account and device security settings.
• Do not create a new account or use another person's details to avoid a restriction.
• If gambling is connected with immediate distress, threats or risk of harm, contact an appropriate emergency or crisis service without delay.

Fair Go Casino may apply responsible gambling processes and account restrictions in line with applicable requirements. These measures are intended to support safer participation and do not guarantee that gambling-related harm will be prevented. The most important step is to be honest with yourself about how gambling affects your time, money, mood and relationships.

Information on this page is general in nature and is not a substitute for professional medical, financial or counselling advice. If you are experiencing serious distress or believe that you or another person may be at immediate risk, seek urgent help from an appropriate emergency or crisis service.

By choosing to play, you accept responsibility for keeping gambling within your personal boundaries. Set limits before you begin, take breaks regularly and act early if gambling no longer feels safe or enjoyable. Responsible gambling means knowing the risks, staying in control and being prepared to stop.