Total $1,000 across first 5 deposits
Fair Go Casino Loyalty Program: How Comp Points Become Rewards
Fair Go Casino’s Loyalty Program gives you comp points as you spin, then lets you exchange them for cash or free spins through Fair eXchange. The system is simple: your points are linked to wagering, not the amount you deposit, so the more you wager, the more points you collect.
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Comp points: how play turns into a redeemable balance
Comp points are earned on every spin at a rate of 1 point per AU$10 wagered. That gives the programme a clear starting point. A deposit by itself is not the measure used for points; the published rate is based on the amount wagered.
In this review
| Amount wagered | Comp points earned | Cash value at the exchange rate |
|---|---|---|
| AU$10 | 1 point | - |
| AU$50 | 5 points | - |
| AU$100 | 10 points | - |
| AU$500 | 50 points | - |
The table shows how the points build up from wagering. The cash exchange starts at 100 points, which equals $1. So, for example, 300 points correspond to $3 at the stated rate. Your points are separate from the money in your AUD account, which keeps the calculation easy to follow.
The useful number to remember
Every AU$10 wagered earns 1 comp point. Once you reach 100 points, the published cash conversion is $1.
Fair eXchange: choose cash or free-spin rewards
Fair eXchange is where comp points become a reward. You can redeem 100 points for $1 cash, or convert comp points to free spins through the same menu. The cash rate is fixed in the programme terms, while the free-spin option is handled through the available Fair eXchange choices.
| Comp points | Cash conversion | How to use it |
|---|---|---|
| 100 points | $1 | Redeem through Fair eXchange |
| 300 points | $3 | Redeem through Fair eXchange |
| 1,000 points | $10 | Redeem through Fair eXchange |
Play and wager through your account. The programme awards points at 1 point per AU$10 wagered on every spin.
Go to the Fair eXchange menu when you are ready to use your balance.
Choose the cash conversion at 100 points for $1, or select the available option for converting points to free spins.
Cash is the straightforward option when you want a set dollar value. Free spins suit you better when you would rather put the reward back into game play.
This gives you a choice rather than forcing every point into one type of reward. If you prefer to keep your reward value visible, the cash conversion is the easiest one to calculate. If you enjoy trying a particular pokie, the free-spin route gives your points a different use.
Promotions that can add extra value to point earning
Fair Go Casino also runs promotions that can change how quickly points build for a featured game. One example is the Cash Bandits 2 Game of the Month promotion, which featured double comp points on that pokie. The same promotion featured a 150% bonus and 50 free spins, with a minimum deposit of AU$35.
That kind of promotion matters because it is directly connected to the loyalty system: the usual wagering rate remains the base way to understand points, while a double-points promotion can increase the points earned during the eligible activity. Check the current promotion details before playing so you know which game and offer are included.
Double points are game-specific
The Cash Bandits 2 promotion is the stated example of double comp points. The extra rate is connected to that featured game, so do not assume it applies across the whole game catalogue.
Choosing games while you build your points
The game library has more than 280 titles from Real Time Gaming and Spin Logic. You will find video pokies, classic three-reel pokies, progressive jackpot pokies, table games, video poker and specialty games such as scratch cards, Keno and bingo.
For players who like pokie sessions, the catalogue includes Cash Bandits 3, Plentiful Treasure, Mighty Drums, Devil's Jackpot, Mermaid Royale, Fortunate Buddha, Cash Bandits 2, Bubble Bubble 2 and Bubble Bubble 3. New pokies are released two to three times per month, giving you fresh options to try as you continue using the programme.
The exclusive game connected to the brand
Kev's Bush Bonanza is exclusive to Fair Go Casino. It has 50 paylines, a 50,000x top award, a Fortune Link Feature, a Super Grand Jackpot and medium volatility. The game is also connected to a separate offer that includes 25 free spins, but the comp-point system itself remains based on wagering.
Every game displays its own RTP figure on the game screen. You can also play the titles instantly in a browser without downloading them. Mobile play is supported on both iOS and Android, which makes it convenient to check in for a short session rather than treating points as something you need to manage only from a desktop.
Using the programme on mobile and keeping your account tidy
Mobile play runs in the browser on iOS and Android, with Google Chrome recommended for the best performance. There is no app download required. After logging in, the deposit button sits in the middle of the mobile screen and the Bonuses tab is available in the footer menu.
Your transaction history is available through My Account, which gives you a useful place to review account activity. Login uses your registered email and password, and a two-factor authentication prompt may appear before you reach the lobby.
Only one account is permitted per user, IP address or household. Additional accounts are deactivated, so keep your play and points under the permitted account.
The account currency is AUD, so the published cash exchange of 100 points for $1 is easy to understand in Australian dollars.
Use the My Account transaction history to keep an eye on deposits and withdrawals alongside your play.
English-language live chat, email and telephone support are available, with live chat operating 24/7.
A tidy account makes the reward side easier to manage. It also avoids the common mistake of opening a second account simply to try a different promotion. The one-account rule applies across the user, IP and household.
Withdrawal and bonus rules to keep in mind
Comp points are one part of the account; withdrawing money has its own requirements. Each deposit must be wagered at least once before a Withdrawal is permitted, whether or not you claimed a bonus. The account must also be verified before a withdrawal request is submitted.
| Rule | What it means for you |
|---|---|
| One account per user, IP or household | Keep your play and rewards on one permitted account. |
| Each deposit wagered once | The deposit must be wagered at least once before withdrawal. |
| Account verification | Verification is required before submitting a withdrawal request. |
| Bonus active | The maximum bet is AU$10 while any bonus is active. |
| Maximum-bet breach | Bonus winnings are void if the AU$10 rule is breached. |
The AU$10 maximum bet applies while any bonus is active, so comp points do not remove that condition. The same practical approach applies to other offers: read the terms attached to the reward you are using, keep your stakes within the stated limit and remember that points are intended as entertainment value rather than a promise of profit.
Before requesting a withdrawal, first-time users need a government-issued photo ID and proof of residency, such as a recent utility bill. A credit card image may also be requested depending on the deposit method. KYC processing can take from 10 minutes to 5 business days.
Check the account before requesting funds
Complete verification first, make sure each deposit has been wagered at least once and review any active bonus conditions before submitting a withdrawal request.
Loyalty Program: your questions
How does the Fair Go Casino Loyalty Program work?
You earn comp points on every spin at a rate of 1 point per AU$10 wagered. Points can then be exchanged through Fair eXchange for cash or free spins.
How many comp points equal $1?
100 comp points can be redeemed for $1 cash through the Fair eXchange menu.
Can I exchange comp points for free spins?
Yes. Comp points can be converted to free spins through Fair eXchange, as well as exchanged at the published rate of 100 points for $1 cash.
Which promotion has offered double comp points?
The Cash Bandits 2 Game of the Month promotion featured double comp points on that pokie. It also featured a 150% bonus and 50 free spins with a minimum deposit of AU$35.
Can I use the loyalty programme on my phone?
Yes. Mobile play is supported in-browser on iOS and Android, and no app download is required. Google Chrome is recommended for best performance.
What account rule should I remember when collecting points?
Only one account is permitted per user, IP address or household. Each deposit must also be wagered at least once before a withdrawal is allowed.
Who can help with loyalty account questions?
English-language live chat, email and telephone support are available. Live chat operates 24/7.
